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Terms of Service

PLEASE READ THESE TERMS OF USE / TERMS OF SERVICE (“Terms”) CAREFULLY. THESE TERMS, AS MODIFIED OR AMENDED FROM TIME TO TIME, ARE A BINDING CONTRACT BETWEEN ROLLING WAVE CONSULTING INC., ("we") AND YOU ("you”). IF YOU PURCHASE ANY SERVICES AND/OR PRODUCTS FROM ROLLING-INSIGHTS.COM or ROLLING-WAVE.COM, YOU ACCEPT THESE TERMS.

1. MINIMUM AGE REQUIREMENT

Rolling-insights.com, its associated pages, and the services offered herein are intended for use by persons who are at least 18 years old, or the legal age required to form a binding contract in your jurisdiction if that age is greater than 18. By using Rolling-insights.com and/or its services, you represent and warrant that you are at least 18 years old and of legal age to form a binding contract. If you are under 18, you may use Rolling-Insights.com and/or its services only with the permission and involvement of a parent or guardian.

2. PERSONAL USE

Your account is for your personal use only. You may not authorize others to use your account or attempt to use another member's account without first obtaining their consent. You must not assign or otherwise transfer your account to any other person or entity. You are solely responsible for your own actions and those of anyone using your account, and assume all liability regarding,

  • the information and content you or anyone using your account, posts on your behalf;
  • the information and content you or anyone using your account post, transmit, publish, or otherwise make available through the Services; and
  • your or anyone using your account's interactions with other members through the Services.

3. PRIVACY POLICY

Please read our Privacy Policy, which is incorporated into these Terms and available at rolling-insights.com/privacy-policy. We reserve the right to contact you in connection with our or your compliance with and performance of these Terms (including without limitation the license rights granted hereunder) or any communication or activities relating to Rolling-insights.com and/or its services. You acknowledge that Rolling-insights.com may preserve communication and may also disclose communication if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to:

(i) comply with legal process;

(ii) enforce these Terms;

(iii) respond to claims that any activity violates the rights of third parties; or

(iiii) protect the rights, property, or personal safety of Rolling-insights.com, Site/service users, and the public.

4. CUSTOMER SUPPORT

You may contact Rolling-insights.com Support by sending an email to support@rolling-insights.com. You acknowledge that the provision of customer support is at Rolling-insights.com’s sole discretion and that we have no obligation to provide you with customer support of any kind. We may provide you with customer support at our sole discretion, provided that you have purchased products and/or services from Rolling-insights.com, you are in compliance with these Terms, and you submit your customer support inquiries using the method indicated above.

5. PROHIBITED CONDUCT

You agree not to do, or attempt to do, any of the following, subject to applicable law:

(i) use any robot, spider, scraper, or other automated means or interface not authorized by us to access Rolling-insights.com or extract data or gather or use Rolling-insights.com’s services and/or information regarding its owners or clientele.

(ii) frame any part of Rolling-insights.com or link to Rolling-insights.com, or otherwise, make it look like you have a relationship to us or that we have endorsed you or your Content for any purpose except as expressly permitted in writing by Rolling-insights.com;

(iii) impersonate or misrepresent your affiliation with any person or entity;

(iiii) bypass or circumvent measures employed to prevent or limit access to any area, content, or code of Rolling-insights.com (except as otherwise expressly permitted by law);

(iiiii) take any action which might impose a significant burden (as determined by us) on Rolling-insights.com’s infrastructure or performance, or send to or otherwise impact us or Rolling-insights.com (or anything or anyone else) with harmful, illegal, deceptive or disruptive code such as a virus, "spyware," "adware" or other code that could adversely impact Rolling-insights.com or any recipient.

6. EXTERNAL CONTENT

Any opinions, advice, statements, services, offers, or other information or Content expressed or made available by third parties, including other users, are those of the respective author(s) or distributor(s) and not of Rolling-insights.com. Rolling-insights.com is not responsible for the accuracy or reliability of any opinion, advice, information, or statement made regarding this Site and/or its Services by anyone other than authorized Rolling-insights.com employees acting in their official capacities.

7. DEALINGS WITH OTHER PARTIES; LINKS

This Site may contain advertisements, offers, or other links to other websites and resources of third parties that we do not control. That information, as well as advertisements, may or may not be or remain wholly accurate. You acknowledge and agree that Rolling-insights.com is not responsible or liable for (i) the availability or accuracy of such site or resources; or (ii) the content, advertising, or products or services on or available from such site or resources. The inclusion of any link on Rolling-insights.com does not imply that we endorse the linked site. You use the links at your own risk. Rolling-insights.com’s Privacy Policy is applicable only when you are on our Site.

Your correspondence or business dealings with, or participation in promotions of, third party merchants or advertisers that are found on or through Rolling-insights.com or which provide links on Rolling-insights.com, including, for example, "click to purchase" and other similar programs, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such merchant or advertiser. You waive any claim against Rolling-insights.com and agree to hold Rolling-insights.com harmless from any loss or damage of any kind incurred as the result of any such dealings or as the result of the presence of such merchants or advertisers on Rolling-insights.com.

ABOUT SUBSCRIPTIONS AND BILLING

8. GUEST/FREE MEMBER FEES / CHARGES / "JOIN FOR FREE"

There is no fee payable to access the Services as a Guest or as a Free Member. However, please note that accessing the Services as a Guest or a Free Member will only give you limited access to features and areas of the Services. Full access will require you to upgrade to become a Full Member, by paying for a subscription package.

9. ABOUT THE PAID FOR SERVICES

We offer you the opportunity to pay for certain services offered on the Rolling-insights.com. Our premium services are described at rolling-insights.com/pricing or otherwise by a customer contract. You can purchase all of these premium services after you register and you may subscribe to the premium services for various lengths of time. Once you have paid for any premium services, they are non-refundable unless expressly stated otherwise in these terms. If you initiate a chargeback or otherwise reverse a payment made by you using your chosen payment method, we may terminate your account immediately. If we successfully dispute the reversal, and the reversed funds are returned to us, you are not entitled to a refund or to have your account or subscription reinstated. You are responsible for all costs associated with your use of your selected payment method including, for example, exchange rates, transaction fees, interest, and other fees charged by your credit/debit card companies and banks. We reserve the right to offer free membership to any person of our choice at any given time, for any duration, while charging other members, at the same time. We also reserve the right to cancel the free trial period or membership at any time, for all or any of our members.

10. FULL MEMBER FEES / CHARGES

The fees payable for each of our (Subscription services) are set out on the payment page at the point of making payment. Please review the payment page very carefully when you come to make payment.

You understand and agree that your initial subscription payment and all the recurring payments may be processed by us or by a third-party company that provides payment services to us under contract.

Please be aware that when you subscribe to any package, including the trial period, you will become liable for automatic renewal billing. THIS MEANS THAT THE MINIMUM DURATION OF YOUR CONTRACT WILL BE FOR THE INITIAL PERIOD YOU SELECT (E.G. 1 MONTH), AND THIS WILL AUTOMATICALLY RENEW UNTIL YOU CANCEL YOUR SERVICE.

We reserve the right to alter these subscriptions packages at any time. If we alter the price of a package that you are already paying for, we will provide notice of the change to you (in accordance with our process noted below at section (PRICE CHANGES) and you will have the option to cancel your membership if you do not agree with the new price being offered to you.

11. AUTOMATIC RENEWAL BILLING

We operate an automatic renewal billing policy.

This means that once your initial membership period has expired, for your convenience, your membership will automatically be renewed at the same rate that you signed up for using the original payment method. For example if you pay by card, we will continue to debit this same credit card as each subscription period expires. We will only debit these repeat payments when your current payment period expires and not before.

You must provide current, complete, and accurate information for your billing account. You will promptly update all information to keep your billing account current, complete, and accurate (such as a change in billing address, card number, or expiration date), and you will promptly notify us if your payment method is canceled (including if you lose your card or it is stolen), or if you become aware of a potential breach of security (such as an unauthorized disclosure or use of your name or password). If you fail to provide us any of this information, we will hold you responsible for the fees accrued under your billing account. In addition, you authorize us to obtain updated or replacement expiration dates and card numbers for your credit or debit card as provided by your credit or debit card issuer.

12. PRICE CHANGES

We reserve the right to alter our packages at any time and any change in your subscription price will be notified to you by email to the address you have provided when you signed up to the Services, at least 7 days prior to the new subscription price being implemented. You will then have the option to cancel your membership if you do not agree to this price change.

13. DISPUTES ABOUT BILLING AND REFUNDS

In the event that you disagree with any charge made to your account, you agree to contact us with a view to resolving the dispute prior to making a formal notification to your credit card company. You must contact us either by email or telephone, stating your reasons for dispute of the charge. This will enable us to accurately and promptly assess your complaint and, where justified, credit your card with the disputed amount in a timely manner to avoid any further inconvenience to you. All disputes must be raised within three (3) months of the disputed transaction occurring.

We do not issue refunds unless there are extenuating circumstances that we feel warrant a refund. These may be things like the Rolling-insights.com not working properly for some reason. In cases like these, we will issue refunds after investigating on a case-by-case basis. We will take into consideration things such as other complaints received or other customer comments. We do not guarantee satisfaction and we will not consider dissatisfaction with Rolling-insights.com or simply buyer's remorse as grounds for a refund.

We do not provide cash refunds; our authorized billing agent refunds the requested transaction back to you.

If an issued refund is for recurring billing, we will only refund the most recent payment. A refund for a recurring billing may result in the immediate cancellation of the recurring service. A refund of fees for any nonrecurring service will also result in immediate termination of access to the service.

To request a refund, you must contact our customer service department through our "Contact Us" page. On issuing a refund, the Rolling-insights.com reserves the right to add you to the negative databases of our associated authorized billing agents, and to any third party fraud prevention agents associated with our products.

DISCLAIMER OF WARRANTIES

ROLLING-INSIGHTS MAY CONTAIN ADVICE, OPINIONS, INSTRUCTIONS, AND STATEMENTS FROM ROLLING-INSIGHTS.COM, ITS USERS, AND OTHER CONTENT AND INFORMATION PROVIDERS. THIS CONTENT IS INTENDED TO BE USED FOR INFORMATIONAL AND ENTERTAINMENT PURPOSES ONLY. YOU USE ROLLING-INSIGHTS DATA AND CONTENT AT YOUR OWN RISK. ROLLING INSIGHTS SERVICES ARE PROVIDED BY ROLLING-INSIGHTS.COM ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, ROLLING-INSIGHTS.COM MAKES NO REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF ROLLING-INSIGHTS.COM OR THE INFORMATION OR CONTENT INCLUDED ON ROLLING-INSIGHTS.COM. ROLLING-INSIGHTS.COM MAKES NO REPRESENTATIONS OR WARRANTIES THAT ROLLING-INSIGHTS.COM WILL BE UNINTERRUPTED, ERROR-FREE, VIRUS-FREE, SECURE, OR TIMELY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, ROLLING-INSIGHTS.COM EXPRESSLY DISCLAIMS ALL REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED REPRESENTATIONS, WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT AND THOSE ARISING FROM A COURSE OF DEALING, TRADE, USAGE OR PERFORMANCE. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, AND THEREFORE SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.